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  1. Sephora New Zealand
  2. Store

Store

  • Where are your store locations?
  • Can I return items purchased online at a Sephora store?
  • What is the policy in returning items at Sephora store?
  • Are there any ongoing events in your store?
  • How do I book for a Beauty Service?
  • How do I know if the booking I made is successful?
  • How do I amend my booking?
  • Are false eyelashes included in Beauty Services?
  • What are Focus Feature Services?
  • What is your cancellation policy?
  • Do I need an appointment?
  • Can I change or upgrade my service once I get to the store?
  • What if I am late for my appointment?
  • How should I prepare for my appointment?
Sephora New Zealand