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  1. Sephora New Zealand
  2. Delivery

Delivery

  • What are your delivery options and how much is shipping?
  • How can I track my order?
  • My order’s taking too long to reach me. Can I cancel it?
  • Am I able to choose what time my parcel gets delivered?
  • I was not/ am not able to receive my parcel upon delivery.
  • Can I collect my order directly from a Sephora Store?
  • What should I do if there's a delay in my delivery?
  • Do you process orders during Public Holidays?
  • I'm located in a rural area and have noticed that my order status is marked as 'Delivered.' However, I have yet to receive it.
Sephora New Zealand