Can I return items paid for using Afterpay?

Yes. Sephora's standard returns policy applies. Please refer to our Returns and Exchange policy: What is the Returns and Exchange Policy?

Please note that refunds for purchases made via Afterpay can be made in any of the Sephora stores.

Change of Mind Returns Policy

Sephora may, at its sole discretion, allow returns or exchanges if you have changed your mind about a product, provided the product is still in its original purchase condition…

This policy is offered in addition to your rights under the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986. It does not limit or replace those rights.

Please note that this return policy does not apply to items that have been stated as non-exchangeable or non-returnable. Such items will be clearly identified at the point of sale (both online and in-store).